Stay updated on the latest articles, events, and more
Brussels — May 9, 2022 — Alida, a leader in Total Experience Management (TXM), today announced Keyrus, a global consultancy that develops data and digital solutions for performance management, will join its Partner Network to deliver elevated customer experience (CX) services in Belgium.
When discussing with customers, stakeholders and colleagues, we often notice that the terms “Data Governance” and “Data Management” are used interchangeably - creating a lot of confusion, especially when nobody dares to ask what the difference actually is. High time to demystify these concepts once and for all and explain why your organization needs both to reach its strategic ambitions.
The future of webanalytics, and how Adobe analytics takes a place in that spectrum, are discussed!
Collect, store, and utilize your data in the most efficient and valuable way possible. Optimal use of Data management ensures that your team is working with the most accurate and up to date data available. This enables smarter, faster and more accurate decisions that drive revenue and growth.
And why you still can’t replace your employees with software completely...
Gain insight into (hidden) profit and cost drivers to improve your business profitability. Profitability & Cost management solutions allow business users to manage complex cost and revenue allocation principles in a time-efficient and user-friendly way. By creating interdepartmental process transparency and sharing understanding of the overall allocation impact, you will be able to collectively improve margin in an intelligent way and create a genuine competitive advantage.
Companies waste between 20 - 30% of their budget on inefficient or obsolete processes.
Appropriate action is a combination of marketing automation and of the personal touch by your frontline staff. Make it data driven.
Today, you take a picture of a paper bill and it gets suddenly processed by your banking app without you doing anything but confirming through Face Id recognition. Today, you speak to your microphone’s car while driving and it starts calling someone from your contact list. Today, you are probably old-fashioned if you never used google translate to process some sentence in another language, right?
In 2014, one of our clients (leading provider of packaging worldwide) sought a solution to bring structure to their customer base. They reached out to Keyrus who designed and developed the Customer Data Integration (CDI) tool.