Contexto
Agro-industry is being transformed in the way they do business. The need to digitalize their offering, customer relationship and increase efficiency is generating a reinvention of their business.
Desafio
Facilitate to sales people key insights about customers on the products needed for their farms. They need to centralize to information into a single source of truth enabling quick data exchange and insights generation within CRM, e-commerce, and Marketing.
Abordagem
Keyrus supported this customer by facilitating our expertise and knowledge in the digital and data areas. With our help, the customer could rely on an efficient team that implemented a use case-based approach to Salesforce solutions to innovate and personalize customer interactions.
Principais resultados
Benefícios
- Customer 360 view - Single source of truth - Insights generation and democratization - Customer Journey Personalization
Parceiros de tecnologia
Salesforce
A Salesforce é uma solução SaaS especializada em CRM. Os serviços da Salesforce permitem que as empresas usem a tecnologia de nuvem para se conectar melhor com seus clientes, parceiros e clientes em potencial. O software é líder em possibilitar o sucesso do cliente.
o nível mais alto de parceria
75+
funcionários treinados
12+
anos de parceria
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