Create a unified omnichannel centralised procurement management system

Background

The Fitness Studio was established in 2014. Provide scientific fitness services and personalized training instructions with a goal of "Improving People's Health". The enterprise has branches in Shanghai, Suzhou, Nanjing, Hangzhou, Ningbo, Beijing, Shenzhen, Guangzhou, Dongguan, Chengdu, Chongqing, Foshan, and others, and operates with a practical and realistic style of work, and a principle of integrity. As for its personal training, the Fitness Studio provides personalized courses, such as weight lifting plans, fat loss regimes, Chinese kickboxing, martial arts, exercise and rehabilitation, posture adjustment, and other such programs. The personal training instructions given throughout the exercise plans helps customers achieve their goals, such as fat loss, muscle building and shaping, and waist and abdomen moulding, etc.It provides workable personal training services.

Challenge

Collect and process data to perform financial and store analysis and other business information for a large number of stores and a variety of service offerings. Manage closed-loop store processes consistently in terms of investments, store opening applications, store decorating, procurement, and repair applications. Fulfill custom provisioning demands during daily store operations. Meet the various centralized sourcing requirements of suppliers' products.

Approach

By using SAP Commerce Cloud platform, create a unified omnichannel centralised procurement management system to build a website that satisfies the needs of partners in terms of online investments, store opening applications, online repair applications, online centralised procurement, online decorations, and other business closed-loop management needs. Implement business processes such as supplier product management, procurement order processing, and order fulfilment. Satisfy the needs of employees by implementing business operations on mobile devices, and allow employees to request repairs and procure goods, anytime and anywhere, across all business scenarios.

Key results

Benefits

Integrate order management, product management, and other such functions, and implement paper-free operations in various businesses by using an omnichannel centralised procurement management system to reduce offline processes, improve efficiency, and lower communication costs. Enable seamless compatibility between online and offline businesses, standardise the orientation of functions in the middle and back-office system, improve the online user experience, and expand and improve the O2O application functions.

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