Digital SEA |Create a convenient purchasing channel and management platform

Background

By virtue of its own advantages, Group upgrades its e-commerce platform and adopts SAP Commerce cloud which has strong stability, complete functional modules, clear development framework, high openness and numerous interfaces so that client team can carry out multi-directional development and customization according to their own ideas. The system will be the link between client team and brand owners.

Challenge

TECPIM platform is a platform for client team to provide unified commodity, price and order management for hospitals and research institutes in Thailand and China. It can also provide more convenient purchasing channels for client ' s customers. PIM DISCOVER platform is a B2B e-commerce platform based on SAP Commerce Cloud V2. Aiming at B2B business in specific industries, PIM discover platform provides a unique B2B process of customers' online independent inquiry, sales team quotation and customers' direct online ordering based on quotation.

Approach

Two years ago, Group signed a strategic partnership agreement with Keyrus. Keyrus will use the SAP Commerce cloud platform to build the overall online system . The whole project is divided into five parts, consisting of a B2C system and two B2B systems. After the launch of Hybris / Hybris B2B, TECPIM/PIM DISCOVER was also launched successfully.

Key results

In this collaboration, the KEYRUS team and client team not only completed the support for multiple countries and language markets, but also realized the multi-channel data integration and unified planning of external data docking service, providing the DKSH team with unified data management and unified customer experience.

In this cooperation between the KEYRUS team and the client team, in addition to completing the customization of the business process under the specific industry, they also completed the integration of various payment methods. The platform management team can open the online payment channels according to the actual business needs, providing strong support for DKSH to carry out online business.

In this collaboration, the KEYRUS team participated in the planning and design of the customized business process, as well as the customization and planning of the SAP Commerce Cloud V2 platform to connect with the payment system, ERP and other third-party systems.

Benefits

After the launch of Hybris / Hybris B2B, TECPIM/PIM DICSVOER was also launched successfully . Every member of the project team has paid a lot of energy, discussed together, cooperated with each other, supported and encouraged each other, and conquered the difficulties again and again. All the projects of our client have been successfully launched, and every member of the project team has made a great contribution. The touching speeches delivered by keyrus China Deputy Manager Robbie and key members of the project team on stage were sincere and humorous. As part of the digital road of the client the launch of the system will better realize the comprehensive integration and reasonable allocation of all internal resources of the client, improve the business cooperation ability of all departments, business management level and standardized operation, reduce operating costs, improve the overall operating efficiency, and enhance the core competitiveness of client.

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