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Facilitate the walk-through of the entire patient processes

Background

Registering at a hospital, paying the bill, having tests and getting medication can be confusing for a first-time patient. If you are a person who is naturally confused, it can be even more difficult to know what to do. In addition, the act of gathering people and asking for directions during regular vaccination adds extra risk. Intelligent navigation systems can help patients and experience easy and quick navigation.

Challenge

The hospital structure is complex and the consultation process is complicated.

Approach

The intelligent navigation system fully integrates IoT technology, mobile internet technology, indoor positioning technology and AR real-world navigation technology to provide patients with a fast, convenient and intelligent way to visit the clinic on the mobile phone through APP and WeChat mini-program mode.

Key results

01
It provides a convenient and intelligent navigation function for patients who need to find their way around the hospital, such as "finding places, people and cars".
02
Enhancing the patient experience, easing the workload of hospital guides, saving labour costs and improving the doctor-patient relationship.
03
The innovative new service model incorporating "technology + medical" has greatly improved and shortened the time taken by the public to access the hospital.

Benefits

The intelligent navigation system optimizes and creates an efficient, convenient, safe and reliable sense of medical treatment experience. It is of great significance to improve the information construction of hospitals.

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