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Define and implement a multi-Country multi-BU and multi-usage omnichannel platform

Background

Our client is a leading market expansion services provider helping companies to grow their business in existing markets and expand into new ones for 150 years, especially in Asia. With services along the entire value chain – global sourcing, sales, marketing, distribution, logistics and after-sales services – our client needs to digitalize business solutions in order to keep competitive advantage.

Challenge

Addressing various countries and industries, from healthcare to performance materials and technologies, with different needs and requirements, from catalog management to B2B and B2C ecommerce, the solution has to be scalable, highly flexible and configurable, with fast deployments.

Approach

After a scoping phase to structure the project and define the requirements, the project has been divided in several phases: B2C e-commerce project, Product Information Management, B2B e-commerce project. This process has been deployed for the 3 different Business Units, leveraging on foundations established for all the businesses.

Key results

01
4 Business Units Deployed
02
10 countries Live
03
20 Live and operational sites

Benefits

A single platform addressing different needs and requirements, with the ability to deploy customers quickly. With the automation and digitalization of a lot of processes, the solution generates a better productivity for all the stakeholders.

Technology partners

SAP

Founded in 1972, SAP is one of the leading Enterprise Resource Planning (ERP) vendors in the enterprise market. Since its founding, SAP has developed its expertise in In-Memory databases (with the launch of SAP HANA), BI, mobility, the Cloud (with HANA Cloud Platform and HANA Enterprise Cloud) and IoT.

26+

years of partnership

100+

certified consultants

300+

projects completed

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