Our client, a subsidiary of one of the largest retail groups in the country, has more than 700 offices worldwide and is positioned as a leader in the travel agency sector in Spain. They needed to be able to manage their data in an agile and scalable way in order to improve their relationship with customers and suppliers while also improving their internal processes.
To ensure access to reliable information, the client needed to integrate hotel master data and other information domains with operational systems in the medium term.
Keyrus implemented a master data management system to unify the most important company information, establishing the master data as a stable and reliable reference for strategic and tactical decision-making.
With the most important business information unified in a single place, the client optimized internal processes with quality data, leading to greater transparency between departments, improved daily operations, better tactical and strategic planning and, consequently, increased customer and supplier satisfaction.