Are you ready to unlock the secrets of effective capacity planning for your front and back-office workforce operations? Join us for a webinar on November 7th at 12:00pm – 12:45pm EST as we delve into how Fortune 500 companies are harnessing the power of Anaplan, in partnership with Keyrus, to modernize their capacity planning processes. The ultimate goal? To reduce annual labor spend while significantly improving customer satisfaction ratings. In this session, we will explore the strategies employed by top firms worldwide to streamline their capacity planning, translating it into substantial cost savings. Plus, you won't want to miss our live, role-based demo that demonstrates the process in action.
Key Topics
1. Over/Under Spending on Labor
Discover how organizations are overcoming the challenges of budget constraints by optimizing their labor costs through advanced capacity planning.
2. Low Customer Satisfaction
Explore the strategies employed to boost customer satisfaction ratings by ensuring a well-staffed and responsive workforce.
3. High Attrition Rates for Front and Back Office
Learn how workforce planning can help reduce attrition rates, particularly in the front and back office, ensuring a stable and engaged team.
4. Improving Throughput
Discover how streamlining capacity planning processes can lead to improved throughput and overall productivity.
5. Forecasting Future Labor Demands
See how predictive analytics and data-driven insights are used to forecast labor requirements accurately, minimizing the risk of being over or understaffed.
6. Staffing the Right Talent on Tasks
Matching the right talent with the right tasks is crucial. Discover how Anaplan's insights can help you ensure your workforce is aligned with the demands of your business.
7. Visibility into Productivity Levers by Demand Type
Get insights into how to gain a deeper understanding of productivity drivers by demand type, enabling organizations to make informed decisions.
Meet Our Speaker
James Wilby is a Senior Manager and Workforce Planning Practice Lead at Keyrus, a global leader in data and digital solutions. With a passion for optimizing workforce operations and enhancing organizational efficiency, James has helped businesses achieve the delicate balance between cost-effectiveness and exceptional service. His insights and strategies have been instrumental in assisting organizations, from startups to Fortune 500 companies, to modernize their workforce planning processes. With a focus on data-driven decision-making, predictive analytics, and advanced planning tools, James has been at the forefront of driving change and innovation in workforce planning.
Don't miss this opportunity to gain invaluable insights into modernizing your capacity planning processes and unlocking the full potential of your workforce operations. Register for our event on November 7th from 12:00 pm to 12:45 pm EST and discover how Anaplan and Keyrus can transform your capacity planning for a brighter and more cost-effective future.
Access the webinar recording here.
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