You are leaving our main website to go to our chinese website hosted in China. For legal reasons there will not be any links pointing back to the main website.

Go to chinese website
Logo - Keyrus
Logo - Keyrus
  • Playbook
  • Services
  • Insights
  • Partners
  • Careers
  • About us
    Company purpose
    Innovation & Technologies
    Committed Keyrus
    Regulatory compliance
    Investors
    Management team
    Brands
    Locations

Press release

Cost Transparency Unlocked

Innovation and disruption are occurring more rapidly than ever today, meaning that both technology capabilities and costs continue to grow. This makes it imperative for enterprises to understand whether they are achieving a return on their investments – and this means they need to create transparency concerning the cost, quality and value of shared services.

Perhaps the most obvious area of focus is that of IT, where there is a noticeable shift from the concept of ‘doing more with less’ to one focused on improved management of the consumption of IT services. IT needs to be able to defend the cost of its services and be in a position to make better value-based decisions. The critical barrier preventing IT from achieving this is the lack of cost transparency into the delivery of IT services.

Without clarity or structure to provide a clear view of IT consumption, it becomes difficult to identify inefficiencies, business constraints which impact on costs, and whether unique services deliver value.

Technology Business Management (TBM) is a framework that has been created in order to assist CIOs in managing their IT operations as a business in its own right and helping them to manage conflicting priorities by creating and automating IT cost transparency.

TBM itself is focused on the process of managing technology costs within large enterprises. These costs are allocated to a catalogue of products and services produced by IT, for consumption by other business units. However, the principles of TBM can be applied to the entire continuum of shared services, placing TBM front and centre when it comes to improving cost transparency within a business.

The idea behind shared services is to allow for costs to be reduced through economies of scale by means of centralization of services. Naturally, such centralization and distribution of services can make both the cost allocation and the deeper understanding of how these costs apply quite difficult and confusing.

When it comes to understanding costs, the shared services environment is extremely complex. For example, in a financial services organisation, how does one cost something like the contribution of IT or HR to enabling the business to offer a particular product, such as a home loan? Yet in providing products like this, it is vital the company knows it is done profitably, which means it is critical to understand these expenses.

What is really needed if an organisation is to obtain a better handle on these costs is the implementation of a new framework within which to operate. The TBM Council promotes the adoption of Technology Business Management as a discipline, and this offers a proven framework that has already delivered significant value to those organisations that have adopted it.

TBM assists in the adoption of a common language across enterprises and vertical markets, standardising the terms and understanding of the discipline. Furthermore, it also facilitates benchmarking, enabling those organisations that adopt its principles to compare their performance more easily with that of peers and competitors.

The larger the enterprise, the more significant the scale of costs involved. Naturally, because of how massive these numbers can be, attempting to obtain transparency of such costs can seem overwhelming. This is why the TBM framework is so beneficial – it facilitates true cost visibility which, because of the large financial figures involved, delivers significant cost savings to the business.

For TBM to be adopted as the framework of choice, it is important to provide education concerning the benefits it offers at the highest levels within the business. This means ensuring that senior business leaders are made aware of the positive impact it can have on the company, so that they are more likely to be comfortable adopting this as the new set of standards for the management of shared services costs. Remember that while TBM itself is very technology focused, the principles it utilises are quite easily applied across all areas of shared services.

“Keyrus and its experts in South Africa have been championing the principles of TBM since early 2000. They have recognised the increased need for CIOs to be able to manage conflicting priorities by creating and automating IT cost transparency. TBM is acknowledged as providing the foundation on which local business leaders can craft an enterprise-level solution that will deliver true cost transparency for their shared services investments,” says Greg Guye, CEO of Keyrus in South Africa.

TBM provides the framework upon which organisations can design and deploy a complete and effective cost transparency discipline with which to transform its strategy for creating value. Adopting this framework will deliver the same benefits to the broader shared services structure as it does to the IT department. Furthermore, it serves as a springboard to accelerate the enterprise’s understanding of what is possible with regard to cost transparency, and how to achieve this. Utilising the TBM framework will provide companies with the conceptual tools they require to embark on a journey towards true cost transparency.

whatsapptwitter
linkedinfacebookworkplace
newsletter.svg

Never miss an insight

Stay updated on the latest articles, events, and more

Your email address is only used to send you the Keyrus newsletter and for commercial prospecting purposes. You can use the link in our emails to opt-out at any time. Learn more about the management of your data and your rights.

Continue reading

Success story

Digital transformation of Namibia Breweries' operations

February 1, 2023

Namibia Breweries chose Keyrus to contribute to its transformation into a data-driven organisation. Keyrus helped to instill a true data culture within Namibia Breweries’ operations.

Success story

Keyrus automates logistics data for Tevo

January 24, 2023

Keyrus assisted with a rapid, accurate, visible shipping date information system that makes for faster and better-informed customer decision-making.

Press release

Partnering with Pyramid Analytics

January 12, 2023

Keyrus has become a systems integration and consulting partner for Gartner-recognised, Pyramid Analytics in Southern Africa. This partnership will enable Keyrus's customers to benefit from this unique augmented analytics platform for decision intelligence and accelerate growth for Pyramid Analytics in Africa

Client testimonial

Keyrus and Tableau make data matter

November 23, 2022

In this age, it is absolutely essential to collect data but even more important is to use it effectively to the organisations’ full advantage - to make data matter.

Expert's opinion

Value of embedded analytics

August 20, 2021

The BI landscape is continually evolving, and rapidly too. The transition from IT-driven BI delivery to self-service analytics continues at pace and is now enhanced by the latest major trend of embedded analytics. The BI environment is no longer something separate from line of business systems. BI and advanced analytics are now being embedded within core operational systems with tangible benefits, says Adam Walker, General Manager at Keyrus South Africa.

Success story

We are experts in embedded analytics

September 12, 2022

Keyrus is Tableau Embedded Specialist Partner in Africa and MEA region, recognising our expertise in promoting and implementing Tableau’s embedded BI solution.

Success story

Creating new BI service stream through Qlik platform

September 9, 2021

Keyrus assists the Kwaden Investments Group to revolutionise its clients’ business landscape and transform their organisations. In the modern information age, data should be considered a precious corporate resource. However, it is only beneficial when coupled with the ability to derive deep insights from the available information by using analytics to provide focused details around business areas such as sales, stock and financial performance.

Expert's opinion

How we 'make data matter' and what are the future trends in business intelligence

June 15, 2022

Stephen Coull, Sales Director at Keyrus South Africa conducts a captivating interview with a business-technology celebrity Aki Anastasiou discussing key contributors to Keyrus’s success, our unique partnership with Tableau, embedded analytics being the future of BI, and the importance of humanizing data.

Success story

Keyrus is a Tableau PREMIER Reseller Partner in South Africa and EMEA region

May 27, 2022

South Africa’s leading data and technology consultancy Keyrus has achieved Premier Reseller Partner status in the Tableau Partner Network, becoming the only Premier Tableau reseller in South Africa and also on the African continent.

Success story

Vector Logistics embraces cloud-powered modern analytic solutions

April 20, 2022

A leading national supply chain specialist now benefits from vastly improved visibility and immediate access to information via self-service following a sophisticated cloud-powered analytics solution delivered by Keyrus.

Logo - Keyrus
Durban

10 Flanders Drive Mt Edgecombe 4302 Kwazulu Natal

Phone:+27 87 350 8860

LinkedInInstagram
PlaybookServicesInsightsPartnersCareersAbout us
Company purposeInnovation & TechnologiesCommitted KeyrusRegulatory complianceInvestorsManagement teamBrandsLocations
Legal notice & Terms of use
Privacy policy
Data protection