Background
Coca-Cola Peninsula Beverages (PenBev) is beverage bottler and distributor who had rolled out several BI initiatives but required advanced strategic guidance as to the next steps in its BI evolution.
Challenge
PenBev needed to understand its current capabilities to set realistic, measurable goals for BI development. It wanted to encourage a culture shift within the organisation and drive its people to adopt a higher BI maturity level. All of the above with an overall goal to identify trends and opportunities for further innovation to anticipate market changes and drive competitive edge. Lack of automation meant that the organisation’s available data required cumbersome extraction and manipulation.
Approach
The BI 360 Assessment by Keyrus was carried out to help guide PenBev to higher levels of BI maturity. The Assessment is a specialised diagnostic framework that precisely pinpoints current BI status and identifies the gaps an organisation must overcome to become truly data-driven. The BI 360 Assessment is the fastest and most comprehensive BI capabilities diagnostic tool on the market. It uses Keyrus proprietary methodology, based on years of real-world experience of implementing technology solutions across industries. The tool identifies current levels of BI competence on a five-point spectrum, ranging from Reactive to Optimised. The PenBev assessment involved comprehensive interviews with key stakeholders to extract relevant information about current and desired states. The resulting roadmap highlighted key findings, opportunities for growth and strategic recommendations.
Key results
Benefits
An exact understanding of where the customer is on their BI journey as well as what steps and measures they should take to become fully data-driven. The roadmap contains tangible, actionable strategies to empower decision-making processes, enhance operational efficiency and drive innovative growth. PenBev can drive higher levels of BI tool adoption, implement the appropriate data warehouse solution and create projects to automate outputs in defined areas. The assessment validated many of the initiatives PenBev had already earmarked as strategically important. Additionally, the report presented valuable findings which the organisation has subsequently added into its roadmap. The entire project also served to reinforce the importance of BI in the organisation and reignited enthusiasm for its BI journey. Expected future benefits include a dramatic increase in BI tool usage, the creation of a BI Centre of Excellence with executive support, the appointment of BI champions, a data warehouse implementation as well as comprehensive user enablement and data literacy training.
What our clients say
We now have an exact understanding of where we are on our BI journey as well as what steps and measures we should take to become fully data-driven.
Andre McMaster, Chief Financial Officer, Coca Cola Peninsula Beverages
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