BI enablement for true competitive advantage

Background

Keyrus has recently successfully migrated customer's BI environment from a legacy tool to Tableau, the leader in data visualisation.

Challenge

However, the mere implementation of modern BI tools is insufficient to ensure success. It is vital to embed these technologies within the organisation, gain buy-in, and ensure users are empowered to ask their own questions of the data.

Approach

During the original migration project, Keyrus, together with the SRSA IS team, rolled out a customised change management process to ensure buy-in for the new platform. It offered various educational ‘roadshow' sessions for business users aimed at creating excitement and preparing them for change. Once the migration was complete, and user acceptance testing (UAT) signed off, Keyrus delivered carefully-designed online training sessions to ensure business users could easily tackle Tableau’s high-level features and navigation. This was intended to showcase the ease of creating more compelling visuals to answer business questions. This online training was followed by several smaller, in-person hands-on training sessions. More than 30 employees, mostly middle to senior management from the Corporate Planning and Sales Departments, have been in attendance.

Key results

Benefits

The enablement program served to drive a mindset shift about the true value of data and how to use it to gain maximum competitive advantage.

What our clients say

This valuable training created excitement and really motivated the business users to start using the tool to ensure data-driven decisions.

Brett Clark, Director, Sumitomo Rubber SA 1

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